Museum Mate, Personalization, Immersive AR experiences, Data-driven feedback, Museum digitalization
Abstract
This paper explores the challenges of enhancing visitor experience in museums during digital transformation, especially the lack of personalization and real-time interaction. To address this issue, this paper designs and applies a smart device ‘Museum Mate’, which integrates AR glasses, headset and physiological monitoring wristband. Through literature review, case studies and design optimization proposals, the study explores how smart devices and interactive design can enhance visitor experience and optimize exhibition management. The results show that ‘Museum Mate’ significantly enhances visitor engagement through three major innovations, firstly, personalized itinerary planning based on real-time behavioral data and physiological responses, which improves the dynamic adaptability of the exhibition; secondly, AR technology superimposes virtual information on physical exhibits, providing a platform for multi-dimensional information display; thirdly, the data-driven feedback mechanism enables real-time optimization of the visitor experience and exhibition management. The final conclusion is that ‘Museum Mate’ provides important support for museum digitization in terms of personalization, interactivity and data management, and provides valuable insights for future museum strategic planning.
